Data Analytics and Customer Outreach Division

Mr. Haque directs teams of analysts and learning specialists responsible for equal employment opportunity (EEO)–related analyses, delivery of training as required by the federally mandated Management Directive 715, and other regulatory guidance. He provides consultations on EEO-related analyses and learning outcomes with corresponding practices and policies.

Mr. Haque has served as a leader in the private, academic, and public sectors focusing on human capital systems and employee learning and development functions.

Prior to his current NIH role with EDI, Mr. Haque developed a consulting firm dedicated to diversity, equity, and inclusion analysis with clients ranging from Florida nonprofits to major sports teams. He also served as a human resources system professional with the Pinellas County (Florida) government. His work aligned new human resource process changes with reporting outcomes while simultaneously providing input for major systems’ upgrades to the human capital database.

Mr. Haque’s first role with NIH included working at the National Institute of Allergy and Infectious Diseases, where he wrote the policy updates and created systems training for a new rewards tool (ARPS). In addition, Mr. Haque worked at the National Heart, Lung, and Blood Institute, where he conducted human capital planning analysis and managed targeted participation at conferences for hard-to-fill scientific roles before he joined EDI and became its first data analytics branch chief. He was successful in leading the team in the development of NIH’s initial automated demographic reporting process.

Mr. Haque’s interest in federal service stemmed from his work with the Missile Defense Agency as a human resource contractor. His team developed the agency’s first student intern programs (SCEP and CIP), which included recruiting, marketing, evaluation, and developing a 2-year training and development program while concurrently managing the new employee orientation program. His academic experiences include serving as director for the M.B.A./M.S. admissions program for his graduate alma mater Rensselaer Polytechnic Institute, and he fulfilled multiple roles, including marketing designer, recruiter, policy writer, admissions decision maker, and financial support facilitator.

Mr. Haque is a Society for Human Resource Management Senior Certified Professional (SHRM-SCP); received a Diversity, Equity and Inclusion Certificate from the University of South Florida; and was an AARP Barry A. Rand Fellow.

He holds a Bachelor of Science from State University of New York at Albany and a Master’s of Business Administration from Rensselaer Polytechnic Institute.

As branch director, Ms. Bruce strives to leverage the power of data-driven decision-making for improvements to equal employment opportunity (EEO) analysis, policy, and processes. Through a consultative approach, she aims to provide education and insight to the NIH community to better achieve a model EEO program.

Ms. Bruce has been involved with social science research and analysis for more than 20 years. She joined EDI in January 2021 as a social science analyst in the Data Analytics Branch. After supporting leadership transitions by serving twice as the acting branch director, Ms. Bruce assumed the role permanently in 2023. She has received multiple NIH Director’s Awards for her work in these roles.

Ms. Bruce’s primary interests are the harassment and discrimination of individuals who possess multiple protected characteristics, with a focus on how diversity impacts psychological, behavioral, and organizational outcomes.

Prior to joining NIH, Ms. Bruce was a project director at Westat. While in this role, she helped design, launch, manage, and disseminate findings from two landmark longitudinal studies of aging and disability, the National Health and Aging Trends Study and the National Study of Caregiving. During this time, Ms. Bruce also served as the project and development manager of the organization’s first mobile phone data collection enterprise solution to integrate real-time monitoring and feedback of qualitative and quantitative collection methods.

At Michigan State University, Ms. Bruce secured private and public grant funding for research on discrimination in the workplace. This work included development of a measure of sexual orientation harassment, a meta-analysis of weight discrimination outcomes, and exploring the unique and additive effects of multiple identities on harassment experiences.

Ms. Bruce started her federal career at the Women’s Health Sciences Division of the National Center for PTSD, examining the health outcomes of trauma among military populations. In this role, she provided support for a congressionally mandated study of sexual harassment and assault incidence that informed medical care federal policy for reservists.

Ms. Bruce is a subject matter expert in survey design and methodology, with experience that spans private, for-profit, and nonprofit industries, and public federal- and state-level sectors.

She is also a highly experienced instructor for both adult learning and child development models, with a focus on how technology can improve education.

Ms. Bruce holds a Bachelor of Arts in psychology and neuroscience from Smith College and a Master of Arts in industrial/organizational Psychology from Michigan State University.

Mr. Dorsey currently serves as the branch director for the Customer Outreach and Employee Development team within EDI. In this role, he leads the Customer Outreach and Employee Development team within EDI that manages NIH compliance with the mandatory Anti-Harassment training, and Notification and Federal Employee Antidiscrimination and Retaliation Act. He applies instructional design principles in the development of new training offerings for EDI.

Mr. Dorsey previously served as the training manager for EDI. In that role, he led the Training Cadre and managed NIH’s compliance with the mandatory anti-harassment training and conducting new employee orientations.

Mr. Dorsey formerly served as a reasonable accommodation (RA) specialist for the Federal Emergency Management Agency (FEMA). Mr. Dorsey worked in collaboration with FEMA managers and employees to provide well-informed guidance and assistance with processing RA requests. The mission of the RA program is to ensure that the FEMA provides every employee with the requisite tools that will enable each employee to perform at their best.

Before joining FEMA, Mr. Dorsey started his federal career in 2015 working for the Centers for Medicare and Medicaid Services (CMS). While at CMS, Mr. Dorsey was a special emphasis program manager and managed the Hispanic; Veterans; and Lesbian, Gay, Bi-sexual, Transgender, and Intersex programs working to advance strategic efforts on diversity, equity, inclusion, and accessibility across all operations.

Mr. Dorsey has extensive experience in program management, negotiation processes, data-driven analysis, training, and customer satisfaction measurement.

Mr. Dorsey holds a Bachelor of Science in criminal justice from the University of Maryland, University College. He earned an Executive Education Certificate in “Promoting Racial Equity” at the University of South Florida College of Arts and Sciences Executive Education program in 2021, and he is a Certified Employee Learning Innovations Civil Treatment trainer.

In her role, Ms. Browne manages external training for the team at EDI. External training may include technical and soft skills, such as communication techniques, technical writing, and delivering effective presentations. Ms. Browne also manages the NIH Equity, Diversity, Inclusion, and Accessibility Awards series. Additionally, Ms. Browne manages logistics for the EDI all-staff meetings and solicits speakers for presentations, which may include ethics; NIH activities and programs; and issues related to diversity, equity, inclusion, and accessibility.

Prior to joining EDI, Ms. Browne served as a patient recruitment specialist with the NIH Clinical Center. In that role, Ms. Browne participated in recruitment activities at external organizations, addressing questions and concerns from public stakeholders related to participation in clinical trials and logistics. Ms. Browne also collaborated with NIH principal investigators to design recruitment campaigns designed to promote community engagement and participation in clinical research studies. Campaigns included communication plans, including public service announcements, advertisements in local media, social media, graphic materials, and materials for distribution at public venues. Ms. Browne served as the lead for the Quality Assurance program, monitoring and evaluating employees’ performance and interaction with the public.

Ms. Browne served in the U.S. Public Health Service Commissioned Corps as a nurse officer. Her first assignment was in Santa Fe, New Mexico, at the Santa Fe Indian Hospital. In her role as a nurse officer, Ms. Browne provided culturally competent care to the indigenous patient population in both inpatient and outpatient clinical settings on the reservation.

Ms. Browne possesses excellent skills in communication, team building, and stakeholder engagement.

Ms. Browne holds a Baccalaureate of Science in nursing from Howard University and a Master of Science in healthcare administration from University of Maryland University College.

As an analyst, Ms. Coley utilizes social science and statistical concepts to provide consultative analysis services for internal NIH and external U.S. Department of Health and Human Services (HHS) partners. She has been instrumental in ingraining systems thinking into DA operations.

Ms. Coley has more than 6 years of federal, Fortune 100, and nonprofit experience, working in several capacities prior to joining NIH in 2024. She served as a disability/special emphasis program manager and Employee Resource Group (ERG) liaison at the U.S. Food and Drug Administration (FDA) Office of Equal Employment Opportunity (OEEO). At the FDA, she planned HHS-wide strategic forums, authored publications reaching more than 18,000 employees, analyzed EEO metrics, and cross-collaborated with agencies to produce engaging EEO programs. Her programs include FDA’s historical event featuring New York Times bestselling author and poet Nikki Giovanni. Additionally, she supported workforce development efforts at Exelon Corporation’s Baltimore Gas and Electric Company (BGE). There, she facilitated high school internship planning efforts and empowered unemployed adults to learn invaluable technical skills. Furthermore, she has served as a national nonprofit leader for many years, training at-risk youth to compose award-winning essays.

Her comprehensive skill set has been developed through competitive experiences such as the McKinsey and Company Historically Black Colleges and Universities (HBCU) Explore Consulting Forum, the Goldman Sachs HBCU Possibilities Program, and the WrightChoice Mentoring Program. These experiences ignite her passion to be a change agent in the world and advocate for equity in all her endeavors.

Ms. Coley holds a Master of Science in human capital management (HCM) from Columbia University and a Bachelor of Science in multimedia journalism from North Carolina Agricultural and Technical State University (NC A&T). At Columbia University, Ms. Coley made history twice as the first NC A&T representative and the first HCM scholar to be awarded a full academic fellowship. Similarly, she was one of four students in her NC A&T freshman class to receive a full academic scholarship and was honored for her distinguished research.

Ms. Coley is a globally certified professional through the Society for Human Resource Management (SHRM-CP) and has certifications from Harvard University and the University of South Florida. She has been awarded multiple federal awards for her strategic achievements, including the FDA “Diversity, Equity, Inclusion, and Accessibility (DEIA) Center of Excellence and OEEO” award.

With her heart of advocacy, Ms. Coley will remain steadfast in propelling the mission of EDI forward.

As an analyst, Ms. Goldfarb utilizes social science and statistical concepts to provide consultative analysis services for internal NIH and external HHS partners. She is instrumental in developing engaging data visualization presentations and supporting EDI’s annual MD-715 reporting efforts.

As an experienced analyst, Ms. Goldfarb has a strong background in large-scale dataset analysis, creating data visualizations with new and innovative approaches, and developing strategies informed by data-driven insights through collaboration.

Previously, Ms. Goldfarb was a Technical Information Specialist at the National Library of Medicine (NLM) within NIH where she helped maintain NLM’s medical terminologies and data repositories and managed web content as a division web team lead.

Prior to joining NIH, Ms. Goldfarb served as Associate Director of Chapter Support at a national construction trade association where she partnered with over 90 nationwide chapters to develop strategic communications, membership marketing materials, and to provide professional development opportunities for chapter staff. Her skills include data analysis and visualization, analytic thinking, creative problem-solving, relationship building, and continuous improvement strategies.

Ms. Goldfarb holds a Master of Public Health in Epidemiology degree from the George Washington University and a Bachelor of Arts in Sociology degree from Smith College.

As a statistician, Mr. Luckenbaugh utilizes social science and statistical concepts to provide consultative analysis services for internal NIH and external U.S. Department of Health and Human Services partners. He offers services to evaluate the methodology for trigger and barrier analysis, identify issues to extend standard operating procedures and review data to fulfill equal employment opportunity discrimination investigations.

Mr. Luckenbaugh joined EDI in 2017. He previously worked for 9 years as a health statistician at the National Institute of Mental Health (NIMH), where he developed and carried out analysis plans for clinical research studies of major depression and bipolar disorder. He conducted statistical analyses, developed graphics, and wrote methods and results sections for professional research papers. He helped to publish studies in major research journals in psychiatry and finished with more than 160 publications. He taught courses on SPSS, a statistical software package, for almost two decades in the NIH Training Program. He consulted on statistical projects throughout NIMH and beyond. Toward the end of his tenure, he researched methodological issues around clinical rating scales.

Mr. Luckenbaugh spent 4 years working at Kelly Services in the research division as a biostatistician. He worked with an international group of investigators focused on bipolar disorder. He developed several methods for analyzing data for the Life Chart Method. He presented these methods, and investigators used the approaches to analyze data.

In other stints at NIMH and the Stanley Medical Research Institute, dating back to 1995, Mr. Luckenbaugh worked as a medical statistician and research psychologist, administering cognitive tests, inputting data, developing graphics, and calculating statistical tests. At the end of his time there, he acted as the co-lead of the research office for the Biological Psychiatry Branch of NIMH.

Mr. Luckenbaugh spent more than 30 years working with SPSS to run statistics and organize data. His skills include performing statistical analysis, developing data graphics, and evaluating data. He performs validation studies, retrieves and cleans data, and sets up datasets for analysis. In that process, he uses nVision, nSight HR, and Excel and other Microsoft products. He recently attended training on project management.

Mr. Luckenbaugh received a B.A. in psychology from Virginia Wesleyan University and an M.A. in general psychology from James Madison University.

As an analyst, Mr. Molo utilizes social science and statistical concepts to provide consultative analysis services for internal NIH and external U.S. Department of Health and Human Services partners. He supports these goals by performing qualitative and quantitative data analyses to highlight trends, inform complex strategies, and guide data-informed decisions within the organization and EDI’s annual MD-715 reporting efforts.

Mr. Molo is a versatile professional with more than 15 years of cumulative experience in project coordination, social work, business intelligence, and data analysis in the field of human rights advocacy, socioeconomic and environmental impact analysis, business intelligence, and data analysis.

Mr. Molo joined EDI in January 2024. He previously worked as a data quality analyst in a user experience research lab for Meta (Facebook). He supported large-scale data collection on eye movement and facial expressions for the development of inclusive machine-learning algorithms. He performed data quality checks for consistency, integrity, and robustness and trained the data collection team to ensure standardization of the data and metadata for the product.

Mr. Molo served as a business intelligence analyst for Charter Spectrum, a telecommunication company, where he analyzed trends in the market penetration rate and sales projections for internet, mobile, and cable provider services. He created an interactive Tableau-based dashboard module for the sales and marketing department to monitor net gain.

Mr. Molo also coordinated and facilitated programs on intergenerational human rights and social justice for the United Nations Educational, Scientific, and Cultural Organization Chair and Institute of Comparative Human Rights in Rwanda, South Africa, Italy, Thailand, and Uruguay.

Mr. Molo’s comprehensive skill set includes socioeconomic, demographic, and environmental data analysis using statistical software such as Stata, Power BI, Tableau, and Excel. He is also an expert in spatial data analysis and mapping using ArcGIS and remote sensing.

Mr. Molo holds a Master of Science in natural resources and the environment from the University of Connecticut, a Master of Science in applied economics from the University of Connecticut, a B.Sc. in food nutrition and dietetics from Egerton University in Kenya, and a Certificate in Environmental Sustainability and Sustainable Development from ETH Zurich in Switzerland.

In his role, Mr. Riley leads EDI’s Training Cadre, where he coordinates and facilitates core competency trainings in areas of equal employment opportunity (EEO) compliance, disability, diversity and inclusion, and harassment. Additionally, Mr. Riley manages the logistical aspects of EDI’s EEO training program.

As the training manager, Mr. Riley develops, facilitates, and produces EDI virtual and in-person trainings, analyzes course evaluations for improvement opportunities, and manages EDI training calendars.

Prior to joining EDI, Mr. Riley advised NIH administrators and scientists on U.S. immigration-related matters, including foreign national scientists’ initial entry into the United States, transfers and extensions of stay, and changes of immigration status. During his time in the Division of International Services (DIS) at NIH, Mr. Riley was instrumental in pivoting the delivery of immigration services to the foreign national scientist community during the early days of the COVID-19 pandemic. Mr. Riley served on the DIS website committee to improve timely communication with stakeholders and interested parties.

Mr. Riley served as a Youth Development Volunteer in the U.S. Peace Corps. While serving, he drafted and implemented a U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) grant to implement Wikipedia Offline in a rural Swazi high school, benefiting many students and resulting in improved performance on local and national exams.

As a social worker, Mr. Riley delivered therapeutic, case management, and support services to individuals and families facing homelessness in the Washington, DC, metropolitan area after working on special education reforms in Washington, DC, public schools.

Mr. Riley’s wide-ranging skills include training facilitation, development, and evaluation. He is also skilled at public speaking and project management. He is also an Employment Learning Innovations, Inc. certified trainer.

Mr. Riley has a Master of Social Work degree from the University of Michigan and a Bachelor of Social Work from Livingstone College.

Mr. Riley was awarded the 2020 Office of the Director (OD) Honor Award as a member of the COVID-19 pandemic Rapid Response Team. He was also recognized with a 2023 OD Honor Award as a member of the DIS Perseverance Group.

As an analyst, Ms. Williams utilizes social science and statistical concepts to provide consultative analysis services for internal NIH and external U.S. Department of Health and Human Services (HHS) partners. She has been instrumental in strategic planning, process improvement, and EDI’s annual MD-715 reporting efforts.

Ms. Williams regularly engages with the NIH community to assess the unique needs of the organization, influencing data-driven decisions at each stage of the employment lifecycle.

Prior to joining EDI in January 2023, Ms. Williams was an administrative officer for the National Institute on Drug Abuse, managing administrative services (i.e., budget, human resources, procurement, and travel) for the Translational Addiction Medicine Branch and the Molecular Neuropsychiatry Research Branch of the Intramural Research Program (IRP). She aided in strategic planning with principal investigators to support their clinical studies and enhance IRP business practices. She also streamlined processes, developed standard operating procedures and training materials, conducted training sessions, and built and maintained a repository of resources for the IRP's administrative professionals.

In April 2020, Ms. Williams joined the federal government through the Pathways Program while obtaining her master’s degree. She serviced all 27 NIH Institutes and Centers for recruitment and onboarding processes as a human resources specialist in the Client Services Division. During this time, Ms. Williams also supported the COVID-19 Health Scientist Administrator recruitment initiative; assisted in the development of the Enterprise Human Capital Management system user guide; served as the division data and reporting point of contact for New Employee Orientation; and developed surveys, questionnaires, training aids, and templates for internal process improvement.

Prior to joining NIH, Ms. Williams served as a program manager for training curricula in project management and leadership and communication skills departments. She also worked in higher education, spending several years actively recruiting undergraduate students and engaging with diverse populations from around the world.

Ms. Williams is skilled in data analytics, program management, and process improvement. She applies social science principles to enhance human performance and drive organizational success.

She has a Bachelor of Science in exercise science from Towson University and a Master of Professional Studies in industrial/organizational psychology from the University of Maryland, Baltimore County (UMBC).

As an analyst, Mr. Atta utilizes social science and statistical concepts to provide consultative analysis services for internal NIH and external U.S. Department of Health and Human Services partners.

Mr. Atta is a project manager with a diverse background in the private and public sectors. Prior to joining NIH in July 2024, he was a manager at the Nigerian Social Insurance Trust Fund. In this role, he served as a key team member responsible for implementing the Employee Compensation Scheme across all sectors in Northern Nigeria. Additionally, he helped expand the program's reach to underserved private sector organizations.

As a project manager with Whitewalls Concepts Limited, Mr. Atta led the U.S. Agency for International Development–funded rebuilding efforts in Northern Nigeria, providing additional support in areas impacted by the insurgency.

Prior to this, he gained experience in the banking sector as a credit analyst, where he piloted and enhanced credit application processes. As a result of his innovation, strategies were better aligned with mandated banking policies, maximizing efficiency and improving the turnaround time for new and existing loan applications. He also contributed to gathering and analyzing customer data that the bank used in implementing tailor-made banking services to customers.

Mr. Atta’s skill set includes knowledge, abilities, and experience with stakeholder management, policy analysis, data analysis, project management, contracts and acquisition, process improvement, and change management.

Alex holds both a Bachelor of Arts degree in public administration and a Master of Arts degree in policy and development from Ahmadu Bello University in Zaria, Nigeria. He is currently pursuing a Master of Science degree in technology project management at the University of Houston. He is also a Certified Lean Six Sigma (Green Belt) from the University of Houston.

Ms. Coleman serves EDI by conducting instructional design, development, and review of current and upcoming EDI training. She also provides guidance, options, and recommendations for digital accessibility remediation in the Data Analytics and Customer Outreach Division. Ms. Coleman provides course development, facilitation, and logistics management support for the EDI Training Cadre, which provides interactive training to understand myriad complex EEO laws and diversity, equity, inclusion, and accessibility.

Ms. Coleman brings a wealth of experience in adult learning and training design. As a practitioner of human-centered design, she is deeply committed to equity, sustainability, and service in health care and education.

Prior to serving EDI, Ms. Coleman was an eLearning quality control consultant for the Regulatory Affairs Professional Society (RAPS). At RAPS, she conducted content validation, functionality, and accessibility quality control for regulatory procedural training in the health care products sector.

Ms. Coleman also worked for Voces Digital to optimize digital textbook content to ensure accessibility for world languages students, as well as contributing to Voces’ inclusive language initiative. She also served as an instructional technology assistant at Towson University, where she supported faculty and staff by developing a learning management system (LMS) plugin training and the departmental success metrics project.

Ms. Coleman is the proud recipient of the Towson University Department of Psychology achievement award for social consciousness and creativity. She was also a 2020 Towson University Foundation Scholars Celebration speaker. In 2019, Ms. Coleman was an official undergraduate scholar for the APA Division 16 Committee on Ethnic Minority Affairs (National Association of School Psychologists).

Her skill set comprises instructional systems design, organizational and occupational needs assessment, statistics, instructional content analysis, curricula design, eLearning content development, instructional assessment and evaluation, LMS management, project management, and talent development.

Ms. Coleman holds a Bachelor of Science in psychology from Towson University. Her Master of Science in learning experience design and educational technology, with a specialization in adult learners, is expected in 2025 from Western Governors University.

Mr. Yabut serves as a Training Specialist with the Data Analytics and Customer Outreach Division. He conducts instructional design, development, and review of current and upcoming EDI trainings. Mr. Yabut also provides guidance, options, and recommendations for digital accessibility remediation.

With more than 15 years of experience in administrative and human resources support, Mr. Yabut has established a professional career across the private and public sectors. He has 14 years of experience in student teaching, adult training, curriculum design, and facilitation, as well as six years of international development and overseas professional experience. Additionally, he has more than three years dedicated to diversity, equity, inclusion, and accessibility training and development.

As a training specialist at the U.S. Department of Labor, Office of Inspector General (DOL-OIG), he oversaw the mentoring program and organized events, communications, and the New Employee Orientation program. He played a pivotal role in the OIG Awards, handling logistics, communications, and Section 508 compliance.

Previously, as a human resources specialist/program manager at the Department of Education (ED), Mr. Yabut managed ED’s leadership development programs and conducted training sessions that impacted more than 300 supervisors and managers. He served as an administrator for the Learning Management Systems, developing courses and SharePoint libraries. His contributions significantly enhanced the department's training offerings and streamlined administrative processes.

During his tenure with the Peace Corps, Mr. Yabut evaluated and interviewed Peace Corps volunteer candidates, managed training classes as well as developed and facilitated various training sessions. His efforts contributed to the agency's diversity goals by designing training modules and instructional videos and participating in diversity and inclusion initiatives.

Mr. Yabut also served as a Peace Corps volunteer in Kenya (2009-2012) and Guyana (2012-2013 and 2014-2015). He taught primary school subjects in Kenya using Kenyan Sign Language and designed Deaf-friendly educational materials. As a Peace Corps Response Volunteer, Mr. Yabut supported two Guyanese nongovernmental organizations as a Workplace HIV/AIDS Education Facilitator and International Volunteer Marketing and Recruitment Specialist.

Throughout his federal career, Mr. Yabut has been an active member of Peace Corps, ED, and DOL-OIG Asian American, Native Hawaiian, and Pacific Islander (AANHPI) employee resource groups.

Mr. Yabut holds a Bachelor’s degree in Liberal Studies from San José State University.